Welcome to Battery Zone UAE. By accessing or using our website and services, you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, please do not use our services or website.

Service Eligibility

Our services are available to individuals who are at least 18 years of age and possess a valid UAE driving license. By booking a service, you confirm that you are legally capable of entering into a binding agreement.

Service Availability

We strive to provide 24/7 roadside assistance and battery replacement across the UAE. However, availability may vary based on technician availability, weather, location, or traffic conditions. Battery Zone UAE reserves the right to cancel or reschedule appointments in such cases.

Booking and Payment

All bookings must be made through our website, phone, or WhatsApp. Payment is due at the time of service and may be made via cash, card, or other accepted methods. Prices are subject to change without prior notice.

Warranty

Battery Zone UAE offers warranties on select products such as car batteries. Warranty periods vary depending on the brand and product, and are subject to the manufacturer’s terms and conditions. Proof of purchase and warranty card must be retained for any future claims.

Cancellations and Refunds

If you wish to cancel a booked service, please notify us as early as possible. Refunds may be issued if the service has not yet been dispatched. Once a technician has been assigned or dispatched, cancellation charges may apply.

User Responsibilities

By using our services, you agree to:

  • Provide accurate contact and vehicle information
  • Ensure your vehicle is parked in a safe, accessible location
  • Cooperate with our technician for service completion

Battery Zone UAE reserves the right to refuse service if unsafe or inappropriate conditions are present.

Intellectual Property

All content on this website, including logos, images, text, graphics, and layout, is the property of Battery Zone UAE and protected under applicable intellectual property laws. You may not reproduce or reuse any content without written permission.

Limitation of Liability

Battery Zone UAE is not liable for any indirect, incidental, or consequential damages arising from service use, delays, errors, or vehicle issues beyond our control. We are also not liable for damages resulting from third-party products or manufacturer defects.

Privacy Policy

Use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Modifications to Terms

Battery Zone UAE may revise these terms at any time without prior notice. The updated version will be posted on this page. Your continued use of the site and services implies acceptance of the modified terms.

Governing Law

These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved under the jurisdiction of UAE courts.